Shipping & Delivery

Shipping Information

Listed below are currently available countries and available shipping methods and times.

Available countries:

North America: United States, Canada, Mexico
Europe: United Kingdom, Germany, France, Italy, Spain, Portugal, Ireland, Netherlands, Finland, Denmark, Norway, Austria, Belgium, Luxembourg, Sweden, Switzerland, Greece, Hungary, Poland, Romania, Bulgaria, Croatia, Cyprus, Czechia, Estonia, Latvia, Lithuania, Malta, Slovakia, Slovenia
Oceania: Australia, New Zealand
South America: Brazil, Chile, Colombia
Asia: Japan, South Korea, Malaysia, Singapore, Thailand, Philippines, Vietnam, Turkey, Israel
Africa: South Africa
(For the rest of the world, please contact us at support@creativecra.com for more details. Thanks)

Shipping information:
Rate Name Condition Price
Standard(12-20 Business Days) $0.00 and up Free
Express(5-9 Business Days) $0.00–$99.99 $15
Express(5-9 Business Days) $100–$199.99 $30
Express(5-9 Business Days) $200–$299.99 $45
Express(5-9 Business Days) $300 and up $60

 

Notice

Estimated Arrival Time = Processing Time + Shipping Time

The processing time takes about 1-5 business days for different situations as following:

● Normally the Processing Time will be 1 - 3 business days after we receive your orders.
● During peak seasons (like Mother's Day & Christmas) shipping can take an additional 3-4 Business days.
● Kindly note a small number of orders may still need about 2-5 business days depending on stock availability.

Due to customs policy, glue, battery, wax, or pigment may not be included in the package.
Delivery time may vary, especially during peak periods. Thanks for understanding.

Tax

Considering our customers' benefit, we are forced to ship your order by regular mail. Please understand, however, customs duty is out of our control. We can't guarantee tax fees and will not pay any tax fees. All the fees possibly arising out of customs clearance are not covered. But we may help you bear some taxes and fees based on the actual situation and communication.
Please feel free to contact us if you have any questions: support@creativecra.com