Once you've placed an order, you will receive an Order Acknowledgement email to confirm your order details. Once your item ships, you will receive a Shipment Confirmation email including your order number, the carrier's information, the date and time the order was placed, the status of the order, and package tracking numbers for items that have been shipped. For the exact location of your shipment, please click Track Your Order to enter your logistics number for inquiry.
When your order is shipped, there may be a delay that prevents you from viewing the logistics information immediately. Please understand.
If your order is signed for and you don't get it, please look around your door or yard, or ask your family and neighbors. If still not found, please contact us at support@creativecra.com, we will do our best to help you.