Privacy Policy

Creativecra works to ensure that your privacy is protected when using our services. We, therefore, would like to inform you about our processing procedures and at the same time comply with our legal obligations, in particular from the EU General Data Protection Regulation (GDPR).

Personal data

Personal data is all data that can be related to you personally, e.g. name, address, e-mail addresses, user behavior.

We collect the following information:

1) When registering or ordering on our site, you may be asked to enter your name, e-mail address, mailing address, or phone number. You may, however, visit our site anonymously.
2) When visiting our website, we collect and summarize which web has been visited, the order of your browser, and the information of the linkway.

We use your information:

1) To process transactions. Your information will be only used for the express purpose of delivering the purchased product or service requested.
2) To give you a personalized experience. We can respond to your individual needs better by using this information.
3) To send emails. The email address you provide may be used to send information and updates pertaining to your order, receive occasional company news or service information, etc.

With your prior explicit consent, we may use personal data to send you marketing information related to our own products and services and solemnly promise that without your consent, we will not use your personal information or pictures are used in advertising.

Note: If you would like to unsubscribe from receiving future emails at any time, you can find detailed unsubscribe instructions at the bottom of each email.

And we won’t expose your information except for the following situations:

You authorize or agree to expose. Protect your lawful rights and interests or public security in emergency situations. Provide your personal information according to the requirements of the law.

We protect your personal information in the following ways:

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

Third-party service

In some cases, we use external service providers to process your data (e.g. payment service providers, shipping companies). In general, the third-party providers used by us will only collect and use your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links: When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

About cookies:

A cookie is a small text file that is saved to, and, during subsequent visits, retrieved from your computer or mobile device. Creativecra uses cookies to enhance and simplify your visit. We do not use cookies to store personal information or to disclose information to third parties.

There are two types of cookies: permanent and temporary (session cookies). Permanent cookies are stored as a file on your computer or mobile device for 12 months. Session cookies are stored temporarily and disappear when you close your browser session.

We use permanent cookies to store your choice of the start page and to store your details if you select "Remember me" when you log in.

We use session cookies when you use the product filtration function and to check if you are logged in.

You can easily erase cookies from your computer or mobile device using your browser. For instructions on how to handle and delete cookies please look under "Help" in your browser. You can choose to disable cookies or to receive a notification each time a new cookie is sent to your computer or mobile device.

Please note that if you choose to disable cookies, you will not be able to take advantage of all our features.

Third-party cookies

We use third-party cookies to collect statistics in aggregate form in analysis tools such as Google Analytics. The cookies used are both permanent and temporary cookies (session cookies). The permanent cookies are stored on your computer or mobile device for 24 months.

Copyright

The content of this website is copyright-protected and is the property of Creativecra.

Age of consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence.

Children's online privacy protection act compliance

We are in compliance with the requirements of COPPA (Children Online Privacy Protection Act), we do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us to request deletion.

Changes to our privacy policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. If we decide to change our privacy policy, we will update the Privacy Policy modification date below:
This policy was last modified on 04/01/2023

Contacting us

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact us at support@creativecra.com.